Purpose
As part of the HR services team, provide support in all administrational tasks and processes as part of the Service Catalogue. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees.
Key Responsibilities
• Execute seamless on-boarding and exit processes of employees in the respective business areas, all retail stores nationwide, including facilitating all necessary process steps.
• Support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents
• First point of contact for employees and line managers for all standard questions (or re-routing to payroll/benefits). Processes and answers all incoming tickets, phone calls and emails within the scope of service catalogue.
• Visiting retail stores nationwide as often as required
• Problem-solving skills
• Maintain current HR systems and be responsible for data accuracy management
• Responsible for monthly local and global reporting activities including non-payroll relevant data audits and standard reporting
• Tracking of paperwork and employee eFile maintenance
• Work closely with Payroll department to ensure employee data integrity
• Ownership of ticketing for respective HR Management and business area.
• Partners to ensure constant and proper information flow. Process requests timely to meet deadlines in accordance with service level agreements (SLAs).
• Keep knowledge base up to date in close cooperation with all HR Services Specialists
• High level of Hebrew and English – a must
Knowledge, Skills And Abilities
• Excellent interpersonal skills & Customer Service attitude
• fluent verbal and written communication in English
• Excellent organization skills with a strong attention to detail
• Able to prioritize multiple tasks simultaneously
• Energetic, proactive manner and action oriented behavior
• Ability to multi-task and prioritize workload in a fast paced environment.
• Strong interpersonal and relationship building skills.
• Ability to set clear goals and deliver into key objectives with minimal supervision.
• Action oriented and proactive approach to working with hiring managers, HR teams.
• Ability to exercise good judgment and decision making skills. Able to manage confidential and sensitive information and use appropriately.
• Advanced SAP-HR and MS Office skills and experience in applicant tracking systems
• Readiness to visit the retail stores nationwide as often as required
Key Relationships
• HR Business Partners (Junior Management up to Senior Management)
• HR Services & Rewards Teams
• HR Management & Talent Acquisition
• Line Managers
• District managers
• Retail Employees
Minimum Qualifications
• University degree
• Minimum 2 years of experience as HR Specialist – a must
• Fluent in labour law – a must
• Specialization in HR world preferred.
• Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
• High level of Hebrew and English
• SAP-HR working knowledge
• Strong proficiency with technology and grasping new technology solutions
https://www.linkedin.com/jobs/view/3393443219