🛠️ Update on Feedback from Our Recent Issue Collection 🛠️
🌟Thank you for sharing your concerns with us. We understand how frustrating issues like these can be, and we want to reassure you that our tech team is actively working to resolve everything. Here’s an update on the main issues we’ve identified so far:
1️⃣Gas Fees & Misplaced NFTs
Some reports seem to stem from gas fees not being paid, or NFTs that have already been received but misplaced. We recommend double-checking your wallet, as the NFTs may be there.
2️⃣Minimal Information Provided
For cases where only minimal information was shared, it's been difficult to diagnose the problem. If you haven’t already, please provide additional details like screenshots or screen recordings to help us assist you more effectively.
3️⃣Gas Paid, But No NFT Received
We’ve seen complaints where gas was paid but no NFT was received. This is likely due to an issue with the NFT API, and our tech team is currently reviewing and addressing this.
We truly appreciate your patience as we work through these issues. Please know that resolving any outstanding problems is our top priority, and we are committed to ensuring everything is sorted out as quickly as possible.💪
If you have any further questions or need assistance, don’t hesitate to reach out. Describe the problem in detail and add the wallet address.🚀
🌟Thank you for sharing your concerns with us. We understand how frustrating issues like these can be, and we want to reassure you that our tech team is actively working to resolve everything. Here’s an update on the main issues we’ve identified so far:
1️⃣Gas Fees & Misplaced NFTs
Some reports seem to stem from gas fees not being paid, or NFTs that have already been received but misplaced. We recommend double-checking your wallet, as the NFTs may be there.
2️⃣Minimal Information Provided
For cases where only minimal information was shared, it's been difficult to diagnose the problem. If you haven’t already, please provide additional details like screenshots or screen recordings to help us assist you more effectively.
3️⃣Gas Paid, But No NFT Received
We’ve seen complaints where gas was paid but no NFT was received. This is likely due to an issue with the NFT API, and our tech team is currently reviewing and addressing this.
We truly appreciate your patience as we work through these issues. Please know that resolving any outstanding problems is our top priority, and we are committed to ensuring everything is sorted out as quickly as possible.💪
If you have any further questions or need assistance, don’t hesitate to reach out. Describe the problem in detail and add the wallet address.🚀