I had a "holy shit" moment when I ordered from Zappos for the first time. This happened over a decade ago. I chose the slowest shipping option to save money. I expected the shoes to arrive in 7 to 10 business days. My shoes arrived the next morning. Keep in mind that this was years [...]
https://charlesngo.com/lessons-from-tony-hsieh/
https://charlesngo.com/lessons-from-tony-hsieh/