Post #6134 — AscesA - Startup News (@StartupAscesa)

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AscesA - Startup News

3 Dec 2024, 18:48

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Omnicanalità 2024, sempre più aziende investono nell’AI per l’Omnichannel Customer Experience

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Omnicanalità 2024, sempre più aziende investono nell'AI per l'Omnichannel Customer Experience - Economyup

Nel 2024 due terzi delle grandi aziende italiane ha incrementato il budget destinato a iniziative di Intelligenza Artificiale nei processi di gestione del cliente (marketing, vendite e customer care). Sussistono però ancora sfide verso la maturità nella gestione dell'omnicanalità. Il report dell'Oss...

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