i. before placing an order, we’d appreciate it if you could join our channel @aamourine. following us makes it easier for you to stay updated with announcements and important notices.

ii. once your order details have been submitted, they are considered final. cancellations are only possible if the issue comes from our side. please understand that we cannot issue refunds for mistakes that aren’t caused by us.

iii. all payments must be settled first to secure your order and prevent fraudulent activity. we accept qris (no additional fees), dana, and gopay. make sure the payment proof you send is clear and unedited—any falsified proof will be rejected.

iv. the processing time for regular orders can take up to two weeks, depending on the queue. if there are many rush orders ahead, the timeline for non-rush requests may extend.

v. revisions are available within 24 hours after the preview is shared. you may request up to three small adjustments at no extra cost; major edits or additional revisions will require extra payment.

vi. for custom-made items, kindly check our availability first, as we may not always be open for special or personalized orders.