🥰✨Recent Principal trader FAQ's that I hope will help you.
(1) If my follower applies for registration, can he follow the order immediately?
A: After a user applies for follower, he needs to be added to the whitelist before he can follow the order.
(2) How long does it take for a user to be added to the whitelist after applying to become a follower?
A: After a follower has applied for registration, the UID will be added to the whitelist within 2 working days and then the order can be followed.
(3) Why is my account for the principal trader I applied for not yet activated successfully?
A: Because you have assets in your follower account and sub-account, please transfer them out and inform
@Carrielyu to reactivate the account.
(4) Why is the profile not being displayed?
A: It exceeds the required 150 characters, please contact
@Carrielyu for an update after shorter.
(5) How do I fill in the account details for Korean speaking users?
A: Korean-speaking users need to submit an account nickname and profile in English or another language to be activated successfully.
(6) Why is my order profitable, but the win rate is not 100%
A: Because your profit amount is low, if it is lower than the commission of this order, it cannot cover the commission expenses and the win rate will not show as 100%