Как регуляторы работают с тёмными паттернами

Читаю отчёт FTC (Federal Trade Commission, такая американская комбинация Роспотребнадзора, ФАС и РКН) про тёмные паттерны с поэтичным названием "Bringing Dark Patterns to Light".

Отчёт хорош своими примерами из практики FTC, касающейся "потребительских" интерфейсов. Вот, например, разбор типичной истории с неавторизованными платежами детей с аккаунтов родителей в Amazon:

Amazon, for example, charged parents and other accountholders for kids’ purchases in mobile apps hosted on its app store. The company advertised kids gaming apps as “free” while burying in fine-print on app description pages the fact that app users could make in-app purchases.

Once the account holder downloaded the app and children began playing the game, unbeknownst to the account holder, kids could simply rack up multiple charges, ranging from $0.99 to $99.99 each, by tapping buttons, with no account holder involvement. These purchases were often disguised as play. As explained by the judge in the case decision, “a child may be prompted to use or acquire seemingly fictitious currency, including a ‘boatload of doughnuts, a can of stars, and bars of gold,’ but in reality the child is making an in-app purchase using real money.” Amazon later added a password prompt for account holders only for in-app purchases of $20 or more, and eventually added one in other situations, though not consistently. However, even that prompt failed to disclose that authorizing a single purchase also authorized unlimited purchases for the next 60 minutes.78 Ultimately, Amazon was forced to make more than $70 million in refunds available to consumers.

Интересно, что нарушение устранялось в несколько "попыток", т.е. регулятор ждал решений от Амазона, а не предписывал конкретные паттерны.

Источники:
— FTC Report "Bringing Dark Patterns to Light"