Dear Community,
We are receiving many requests regarding delayed transactions/withdrawals. As the Bitcoin price has shot up in the last few days, the activity of users in the blockchain has also increased a lot. Many have become more euphoric and start working with Bitcoin again, transferring Bitcoins from Wallet to Wallet.
Because of a higher activity, the blockchain is currently heavily loaded. The miners need more time to mine a block. Therefore, there may currently be delays in payments.
To make it clear: It is not a technical issue at Doubly, but an overloading of the Blockchain. Therefore, we ask you for more patience after a payment has been made. Our support team has been dealing with just such requests since yesterday and can give everyone just the same reason. Therefore, we ask you to take this into account so that our team can fully focus on the maintenance work again.
We thank you for understanding!
We are receiving many requests regarding delayed transactions/withdrawals. As the Bitcoin price has shot up in the last few days, the activity of users in the blockchain has also increased a lot. Many have become more euphoric and start working with Bitcoin again, transferring Bitcoins from Wallet to Wallet.
Because of a higher activity, the blockchain is currently heavily loaded. The miners need more time to mine a block. Therefore, there may currently be delays in payments.
To make it clear: It is not a technical issue at Doubly, but an overloading of the Blockchain. Therefore, we ask you for more patience after a payment has been made. Our support team has been dealing with just such requests since yesterday and can give everyone just the same reason. Therefore, we ask you to take this into account so that our team can fully focus on the maintenance work again.
We thank you for understanding!