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Long video sever is down,we are working on that👷‍♂️


Our BOT was officially banned by TELE, here is the new BOT, please stay tuned to subscribe.🤬
t.me/SnapFaceChangee_bot
Please rest assured that your points and other assets will not be removed, and you can continue to use them after following the new BOT.


Payment docking with paypal has been completed. Although the payment process is a bit more complicated than before😜. We are going through a very hard time, hope you can support us as always.
In addition, to answer a recent frequently encountered problems:
There are some users' feedback that the face swap is not successful, which is often caused by the lack of face information in the first frame. Please make sure that your footage has a clear frontal full face that appears in the first frame. Because our capture and recognition is done in the first frame, this will greatly avoid you wasting your points.


After a complex interfacing effort, we have rebuilt the payment channel and interfaced it to the PAYPAL channel. You can now complete the payment operation via the /payment command jump payment bot.
Note that each jump is done via start, after the jump, please click start again to activate the BOT before you can get the new payment link.


Payment services will not be supported within the BOT in the near future due to a payment provider discontinuing their relationship with us.
We will find a new payment channel and restore the service as soon as possible, this process may take about two weeks.
This will not affect your ability to use other existing services, thank you for your understanding!
🙇🙇🙇


Due to the surge in the number of users, the queue is currently quite serious, so please be patient and wait for the task to be created. Do not send repeated task requests to avoid increasing the waiting time. Thank you for your patience👷‍♂️
TIPs:
If you have purchased FastPass, please note that you should cancel the current queue first and then rejoin the queue before you can join the fast queue to realize the effect of queue jumping.


Fellow fans:
Our service has recently been upgraded in order for you to enjoy our service better!
🎉Ordinary users can enjoy the HD quality experience of the enhanced mode through pay-per-view (free for members).
🎉The maximum duration of a single video production for all users has been increased from 30 seconds to 60 seconds. For members, it has been increased to 180 seconds (the waiting time for long video production will be longer).
🎉The daily free time limit for members has been increased to 500 seconds, which is equivalent to 210 seconds for 1 US dollar, a great value!
In addition, we have optimized the queue and the underlying video production ability, come and experience it!
👇👇👇
t.me/snapfacechange_bot
📣If you want to change the face on the photo, you can use the following BOT:
👇👇👇
t.me/swapoo_bot


After emergency repairs, our service is back to normal. The system will first process the old tasks backlogged in the queue, which may generate some queuing waiting, thank you for your support and understanding🙇


Due to the system anomaly of the cloud service provider, our service cannot be used normally, we are urgently fixing the problem. Please be patient.


The queuing issue has been resolved, thank you all for your patience and support. Everyone can enjoy using our products now~ If you encounter any problems in using them, you are welcome to give us feedback at any time!


To solve the current problem of long queues, we will increase the number of threads on our servers. Also place tasks with videos larger than 30 seconds in a separate queue and use a separate server to support long video production tasks. This will alleviate the queue length somewhat for videos less than 30 seconds, while videos longer than 30 seconds will still need to be queued due to the massive increase in server consumption.
If you are concerned about the wait time, please do not use video clips longer than 30 seconds for your production if at all possible.
In addition, users using FastPass(effective only for the next task after purchase) and VIP will still have the queue priority principle, so you don't have to worry about the impact of queuing


Fellow fans:
We upgraded our service over the weekend and this upgrade increased our maximum task production time from 30 seconds to 60 seconds. This has led to an increase in queue lengths while we gather information on the impact of actual wait times.

Additionally, the queue may be full at peak times, at which point you may need to click the make button multiple times to be able to add to the queue when it becomes available

If you have any questions about your current experience, please feel free to contact us.😘
https://t.me/snapai_official


What BOT usage anomalies have you encountered recently? Feel free to vote for us to improve them!
Poll
  •   Recharge operations do not arrive in time
  •   The queue is too long.
  •   Tasks are often stuck or failing
  •   The video results in a black screen and cannot be viewed properly
  •   Video results in a link and the link does not open properly
  •   Face not replaced correctly
  •   Perform multiple tasks with a single click
  •   Others-Please feel free to contact admin @snapai_official with any questions!
1117 votes


Problem is solved.🙇

Sometimes our system crashes on its own, if you encounter any problems in using it, please feel free to let us know and we will deal with the related problems as soon as possible.

Welcome to contact our official customer service: https://t.me/snapai_official

Meanwhile, we are doing the following optimization:
1. According to the limitation of TG, although we can't allow users to upload more than 20M videos, we will try our best to increase the length of videos that can be supported.
2. We will try to minimize the problem of uploading back in the form of links due to the resultant video being too large. (If you have problems with the link not opening, try downloading it on the PC side)
3. We will try to rebuild the large file upload function and page
4. We will consider liberalizing the use of Enhanced Mode for a fee, and no longer make it mandatory to buy a VIP


We have received feedback from users that video production tasks often fail abnormally. We have identified the issue and will address it urgently, thank you for your patience!👷‍♂️


📣Due to problems in the global financial environment, the U.S. dollar is at risk of depreciation. This may result in a possible increase in the price of our services in the coming period. We recommend that fans purchase enough points in the near future to avoid the impact of future price increases on you.


The upgrade was not as effective as expected, resulting in some videos with unsuccessful or flickering face changes. We have rolled it back as a matter of urgency.
We will push you the newest experience after we improve the current version, thanks for your understanding!


We've upgraded the underlying functionality today and improved the quality of the video output. This caused the video results to be too large, and most of the video was displayed as video to the user in the TG chat window.
If you receive a video link and are unable to open it in TG, please use a PC browser to view the link.
We are working on fixing the issue, please be patient!👷‍♂️👷‍♂️👷‍♂️


Our service is currently undergoing routine system maintenance during which the service will be inaccessible. Please be patient and wait for the maintenance to be completed👷‍♂️


Payment issue is sovled.

We will follow up to resolve the following issues in order of priority:
1. Large file links in enhanced mode cannot be opened and downloaded properly in the mobile environment.
2. When compositing videos, it may cause the process to get stuck, making everyone's tasks timeout and unable to be completed.
3. Upgrading and restoration of old features related to the VIP page, large file upload and other capabilities
4.Optimize the strategy so that more people can use the enhanced mode.
👷‍♂️👷‍♂️👷‍♂️

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