(part 1) "With AI do you have all knowledge in a palm..." This is fucking wrong! Such informations are even not real. So maybe in a future this will be the case, but for sure NOW it's not the case at all, except if you are like the mass of people believing to every shit! Plus it's depend a lot of what you are looking for. Do you want to know simply basic questions or do you are looking for something more. Even ETHZ wrote that we cannot ignore that, and we should implement that, but the quality of works done by real student is NOT comparable to that made by AI!

"internet was an example of adaptation" yes it was a great example, instead of implementing true chat support online, they implemented a stupid bot that is not able to do anything, so a waste of time bot like this shitty "please select 1,2,3 when you call the support". Obviously this was not done by every brand, but many brand just removed jobs, without creating jobs online ...

There is an huge difference between "true shopping" vs online shopping. We don't want to talk about that. But for sure online shopping is creating less jobs compared to "true shopping", just consider how "shipping process is fully automated like Amazon, where humans are doing just a part of the job", orders / etc. is automatised too. You don't need to have 100 stores, you just need to have few shipping factories ... Such jobs are fucking annoying too, because you are doing always the same, like in 1950.... before machines replaced humans.