The article explores how UX teams can work with conflicting user needs instead of flattening them into one “correct” perspective. In/tension modeling helps surface opposing voices, anticipate harm, and question whether designers have the right to make certain choices on behalf of others

A curated NN/g guide to how AI works and how users actually understand, trust, prompt, and search with it. It brings together research on mental models, anthropomorphism, AI literacy, adoption, hallucinations, and information-seeking behavior

A Notion workspace for managing web design projects from client brief and content collection to QA, launch, and handoff. It comes in Free, Standard, and Pro editions, adding features like leads, quotes, time tracking, expenses, scope changes, and launch checks

Building AR for heritage sites is less a rendering problem than a constraints problem: mid-range phones, bright sunlight, unstable tracking, and no reliable signal. The team solves this with offline content, explicit historical uncertainty, and testing with paying visitors directly at the monument

AI is shrinking entry-level UX opportunities just as junior designers need mentorship to develop judgment, not just tool fluency. The author argues that design leaders should deliberately hire and train juniors now, or risk a future talent pipeline with plenty of AI skills but too little experience

Agile works best when teams focus less on ceremonies and velocity and more on feedback, shared ownership, and learning from users. The article argues that UX, product, and engineering should collaborate from discovery through post-launch improvement instead of handing work off between functions