Репост из: Minter Network
🏓 Customer Loyalty Management Software: Popular SaaS Solutions
Previously, loyalty programs were primarily used by airlines and chain stores, but the trend has shifted and brands in many industries now offer programs to reward customers for their loyalty.
Stats:
• Mid-size businesses lose 15% of their customers every year (based on the U.S. market research)
• Attracting new customers can cost up to 10 times more than retaining the past ones
• 68% of millennials say they need a loyalty program to keep buying from a brand
• The cumulative loss of businesses due to customer churn is estimated at a staggering $1.6 trillion a year
• 54% of consumers continue to buy from a brand if it offers bonuses or loyalty points
Learn More Now »
Previously, loyalty programs were primarily used by airlines and chain stores, but the trend has shifted and brands in many industries now offer programs to reward customers for their loyalty.
Stats:
• Mid-size businesses lose 15% of their customers every year (based on the U.S. market research)
• Attracting new customers can cost up to 10 times more than retaining the past ones
• 68% of millennials say they need a loyalty program to keep buying from a brand
• The cumulative loss of businesses due to customer churn is estimated at a staggering $1.6 trillion a year
• 54% of consumers continue to buy from a brand if it offers bonuses or loyalty points
Learn More Now »