ISSUE 2 [June 17, 2024]
The systemic failure of Kazakhstani police to ensure respectful and professional treatment of victimized citizens became particularly vivid amidst the attention to crimes committed against women. However, the broader question of prioritizing victims' needs has been on the official agenda for some time.
Since 2018, when the government embarked on extensive reforms of Internal Affairs bodies, it has attempted to introduce service-oriented policing - a model focused on quality service to the local community and prioritizing people's needs. As five years have passed, we find ourselves questioning the efficacy of these reforms.
This issue is an overview of the Ministry of Internal Affairs' (MIA) progress in becoming more citizen-oriented. It examines the many developments that have either contributed to or undermined the achievement of this goal.
Read on our website
The systemic failure of Kazakhstani police to ensure respectful and professional treatment of victimized citizens became particularly vivid amidst the attention to crimes committed against women. However, the broader question of prioritizing victims' needs has been on the official agenda for some time.
Since 2018, when the government embarked on extensive reforms of Internal Affairs bodies, it has attempted to introduce service-oriented policing - a model focused on quality service to the local community and prioritizing people's needs. As five years have passed, we find ourselves questioning the efficacy of these reforms.
This issue is an overview of the Ministry of Internal Affairs' (MIA) progress in becoming more citizen-oriented. It examines the many developments that have either contributed to or undermined the achievement of this goal.
Read on our website