Plus Messenger FAQ

ARCHIVE

Archive is a separated place where you can move chats which you do not want to see in main chat list.

How to open Archive?

Way №1
1. Switch to "All" cloud folder.
2. Swipe it to the top.
3. Swipe it down one more time: Archive will appear on the top of the screen.
Please note! Turn on P1.26 Show 'Archive chats' in any tab to be able to open Archive from any tab.

Way №2
1. Open app menu and tap on "Archive" item.
If there is no "Archive" item in app menu, add it there by tuning P3.3 Show menu options.

How to move chat from main list to Archive?
1. Open chat list.
2. Tap and hold chat. Wait until it is marked.
3. If you need to move few chats, tap on each of them.
4. Tap on box button on the top of the screen.

How to move chat from Archive to main list?
1. Enter Archive.
2. Mark all chats you want to move.
3. Press box button on the top of the screen.

Sometimes chat comes back itself. It happens when
1. Chat notifications are on and new message appears in the chat.
2. Chat notifications are off and somebody mentions you in this chat.

Any settings?
1. P1.26 Show 'Archived chats' in any tab. Turn on to be able to open Archive from any tab.
2. P1.32 Archive chat by swiping to the left.
3. P1.34 Remove 'Archived chats' from list. If on, then Archive won't appear on the top of the list. Use app menu to enter Archive. If no "Archive" in app menu, add it there by tuning P3.3 Show menu options.
4. Long tap on Archive on the top of the screen to be able to
👉 Mark all archived chats as read.
👉 Pin Archive on the top of chat list.

APP CACHE

Read about app cache settings and cleaning here: https://teletype.in/@plusmessenger/PlusMessengerCache

ACCOUNT PROTECTION

Telegram provides the way to see all devices/apps where your account is logged in. Such logins are called "Active sessions". "Current session" is an active session from which you look at active sessions list.

You can open active sessions list in 3 different ways:
1. Settings / Devices.
2. Settings / Privacy and Security / Active sessions.
3. tg://settings/devices.

On the top of the screen there is current session, on the bottom - all active sessions. If you want to stop using your account on any device/app, tap on it to terminate corresponding session.

Please note: if your current session started less than 24 hours ago, you can't terminate any sessions from current one. Wait for 24 hours since current session started.

You can also protect your account by setting two-step verification password. More details are on official Telegram website: https://telegram.org/blog/sessions-and-2-step-verification.

Plus Messenger provides quick access to some settings by internal URLs.

Here is the list:

Official Telegram Support
• tg://settings/faq: official Telegram FAQ
• tg://settings/tgsupport: official Telegram support service

Privacy and Security
• tg://settings/privacy: common Privacy and Security settings
• tg://settings/lastseen: last seen settings
• tg://settings/devices: manage a list of devices where current account is logged in

Data and Storage
• tg://settings/storage: cache settings and cleaning
• tg://settings/data: auto downloading / playing

Folders
• tg://settings/folders: folders settings
• tg://settings/managetabs: tabs in forwarding dialog

Translation
• tg://settings/translatelang: change translation language (p2.41)

Other
• tg://settings/proxy: proxy settings
• tg://settings/notifications: notifications
• tg://settings/themes: chats settings
• tg://settings/change_number: change current account phone number

Dialogs
• tg://settings/plusdetails (or just tg://plusdetails): send Plus details
• tg://debugmenu: debug menu

As of Plus Messenger 6.0, the app supports‌ Telegram folders.

Important notes about folders:

1. Folders settings are available here: tg://settings/folders.

2. Plus Messenger supports both Local folders (you know them as tabs) and Cloud folders. Cloud folders are synchronizing among all your devices. Local folders are displayed only in Plus Messenger.

3. See more detailed article about folders here: https://medium.com/@dbsergey/plus-messenger-6-1-1-464d29b8f24d

If you are experiencing connection issues (can not connect, slow speeds, etc.) with Plus Messenger, this can be due to a number of factors.

These can be but are not limited to: extreme load on Telegram’s servers, ISP throttling Telegram, ISP blocking Telegram’s servers, bad network connection, network overloaded (too many people using network at once), Telegram throttling speeds for your connection, your device is slow, etc.

If your ISP is throttling/blocking Telegram, then you can use a proxy to bypass the restriction.

If it is your connection that has issues, we can’t assist. Use a different network and try again.

To check if there is some issue with Telegram DataCenters you can look at this channel. If some of those gifs doesn't load it might mean there is an issue with the connection to that DataCenter.

Note: internet speed does not matter. You can have a 1 Gbps connection, but if your ISP throttles Telegram to 1 Kbps this is the limit for Telegram communications.

Keep in mind, Plus Messenger is simply a Telegram client. You are connecting to Telegram’s servers when you use Plus Messenger. Therefore, connection issues are between you, your ISP, and Telegram themselves.

There are a lot of proxy servers, which can help your telegram app to connect to telegram servers.

Telegram channels:
@proxymonitor
Proxy list from @tginfo channel
@proxyme
@MTProtoProxies
@MTPproto
@MTProxies

Telegram bots:
@vamtlgrm_bot
@teleproxer_bot
@mtpro_xyz_bot
@marfabot

You can tune proxy servers settings in your app by link tg://settings/proxy

My emojis look ugly. Plus Messenger shows system emojis instead of Telegram emojis
‌
Disable the Show phone emoji (P0.2) option.
https://t.me/plusmods/p0.2

You can also toggle the option by long pressing the keyboard icon.

I can't see formatted texts like bold, italic etc.

Disable Use device font (P0.1) setting in Plus Settings
https://t.me/plusmods/p0.1

Why don't you add ghost mode feature to Plus Messenger?

Because it againsts Telegram API Terms of Service.

"1.4. It is forbidden to interfere with the basic functionality of Telegram. This includes but is not limited to: making actions on behalf of the user without the user‘s knowledge and consent, preventing self-destructing content from disappearing, preventing last seen and online statuses from being displayed correctly, tampering with the ’read‘ statuses of messages (e.g. implementing a ’ghost mode'), preventing typing statuses from being sent/displayed, etc."

Convert a group to supergroup:

https://t.me/tgbeta/3424